If you are like most businesses, you want your systems up and running during your busiest hours. In order to accommodate your busy schedule, APC offers an option to schedule services off hours. We will work with you to find a time when servicing your system is least likely to impact your productivity, saving your business time and money.

Our factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.

Flexible service scheduling options available to meet your business requirements

Free shipment of any replacement parts needed, including free return shipment of faulty part.

During each Preventive Maintenance visit, our Certified Field Service Engineers will run tests to verify your system is functioning correctly in all operational modes, stopping problems before they start.

Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.

Our factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.

In order to resolve outages as quickly as possible and to keep such event from recurring, APC follows a rigorous escalation process that includes in depth root cause discovery and corrective actions practices.

Replacement parts & components are included with some service contracts. Please see the statement of work for service specifics.

APC project managers will provide you with written reports to keep you informed of the progress of your project.

While on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken.

Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.