Essgi Infotech Facilitates you to log the complaint on the defective products which are under warranty / out of warranty. Upon registration of your complaint our service specialist will look into the issue and contact you to resolve the issue . All issues are addressed by us suitably, either by our engineers or by
authorised service center team. Please allow us 24 working our to resolve the issue suitably. Please try to share as much as details possible as issues can be resolved faster if we have clear and more information on product and its issue. We request you to spend little more time to fillup all the column in the below form. Alternatively, you can also mail the details to
info@essgi.net
Please Call APC Support directly on their toll free no. 1800-1030011 or 1800-4254272 if your APC UPS product is under warranty